Visit Majorelle — زُر ماجوريل

Help & answers

A little clarity,
before you go.

Find answers about your booking,
tickets and visit.

A blue garden doorway framed by palms and plants
Are you the official ticket office?
We are an independent booking service operated by Apollo Trading UG. We are not affiliated with Jardin Majorelle.
How will I receive my tickets?
Your admission tickets are sent to the email address you provide. For help, email booking@visitmajorelle.com with your booking reference.
Can I change my date or time?
After processing and ticket allocation, customer-requested changes are unavailable. See the Refund policy for exceptions and statutory rights.
What is included in my ticket?
The verified catalog lists garden entry and combined garden, Musée Yves Saint Laurent and Pierre Bergé Museum access. The selected experience will specify its inclusions before booking.
What if I arrive late?
Follow the date, time and entry instructions on your admission ticket. Contact booking@visitmajorelle.com if you need help with your booking.
Where can I find the refund policy?
The footer links to our Refund policy and Payment policy, including refund exceptions and processing times.